No, displayed prices are for products only.
Shipping costs are shown clearly during checkout based on your governorate or address.

Yes, all our products are 100% authentic.
We only carry authentic products — in rare cases where no authentic version exists for a product, we clearly state that.

Warranty varies by product type.
All products are subject to a replacement/return policy within 14 days for manufacturing defects, as detailed in our return policy.

Delivery takes 2–3 business days depending on your location.
In some cases delivery may be faster depending on the shipping company and product availability.

We are a fully online store, serving customers from all over Egypt.
We've served thousands of customers through various platforms and now offer the same level of service through our official website.

The product must be in its original condition without use to be eligible for return.
Any actual use of the product makes it non-returnable.

No, all digital products (such as game top-ups or electronic services) are non-refundable after completion.
They are delivered and used immediately.

The customer is fully responsible for the accuracy of data entered during the order.
Please double-check your information before confirming, as top-ups are executed based on it directly.

You can easily reach us through the contact channels on the website, and we will get back to you as soon as possible.